May 11, 2021
Dear Customer,
<Announcement of performance cancellation>
"Yu Tamaki Trombone Recital 2021", which was scheduled to be performed on May 25 and 28, 2021, will be performed as follows due to the extension of the state of emergency declaration due to the spread of the new coronavirus infection. has been discontinued. We are very sorry for the customers who were looking forward to the performance, but we ask for your understanding.
・ [Osaka] May 25 (Tue) 19:00 Toyonaka City Cultural Arts Center Small Hall
・ [Tokyo] May 28 (Fri) 19:00 Hakuju Hall
*The performance at Munetsugu Hall at 14:00 on May 16th (Sun) will be held as planned.
《About refund method》
Customers who purchased tickets for the two canceled performances will be refunded at the point of purchase. The refund method differs depending on the place of purchase, so please check the following before proceeding.
Refund period: May 17 (Mon) - June 16 (Wed), 2021
The refund method differs depending on the place of purchase.
*Your tickets will be required for refunds, so please store and handle them carefully so that they are not damaged or soiled.
*Refunds cannot be processed after the prescribed refund period, so please be sure to complete the procedure within the period.
- Yu Tamaki Web
We will send you an email with instructions on how to refund.
- Pro Arte Musice Contact: 03-3943-6677
We will send you an email with instructions on how to refund. Please refer to the details of the refund method below.
Please enclose all the tickets you have and the form with the necessary information below, and send it to the following address within the refund period (postmark valid on the day). Refunds will be made to the customer's designated bank account approximately three weeks after arrival.
Required information: Name (furigana), phone number, number of tickets, account holder (furigana), financial institution name, branch name, savings account or checking account, account number
Address: 1-20-14-5F Otowa, Bunkyo-ku, Tokyo 112-0013
Pro Arte Musice Co., Ltd.
Addressed to "Yu Tamaki Recital"
*Please understand that refunds cannot be made in the event of non-delivery due to a postal accident, etc.
- e+ (E plus)
e+ website “Cancellation/change/postponement of performances” https://eplus.jp/sf/updated_events
Please follow the instructions on the screen to confirm the refund procedure.
- Lawson Ticket
We will refund you at the "Lawson or Ministop store" where you purchased. Please bring your ticket and various fee coupons and apply for a refund at "Loppi" installed in Lawson or Ministop stores.
Lawson Ticket Refund URL https://l-tike.com/oc/lt/haraimodoshi/
*Ticket refunds cannot be processed if you do not have the ticket. Please be sure to have your ticket with you when you complete the procedure. In addition, in order to refund the fees separately paid by the customer at the time of purchase, the "Various Fee Coupon" handed with the ticket at the time of purchase is required. As with tickets, please note that refunds cannot be made if you do not have them.
*Please note that shipping charges are not refundable.
- Joy Brass store
Please contact us directly by phone.
Tel: 03-5480-2468
General inquiries about refunds
Pro Arte Musice Co., Ltd. 03-3943-6677 https://www.proarte.jp
